Hello, I have been a credit card holder with Citibank for 30 years. Like most people in the USA, I have had some hard times. I recently called Citibank and tried to make a payment plan for my card. In no way did I ask for any kind of reduction; all I wanted was a monthly payment plan that I could ...
I just opened a checking account with Citibank in October. I then opened a savings account with them in December. On Christmas Day I signed into my account to see my balance, and it told me to call a number, which I did. They said they needed a copy of my driver's license and Social Security card, ...
I used my Citibank ATM card to withdraw cash at an ATM. The transaction was declined, and I got a report that it was unable to be completed. I was sure there were sufficient funds available in my account. But my statement showed that the transaction had been made and the amount had been debited. ...
Their conduct was highly unprofessional. Is this some sort of game they play to wear down prospective customers??? I submitted an application. First they said to wait 24 hours, then a week. A week went by and more, and when I spoke with a representative, I was told to get in touch again after 48 ...
I called to cancel my scheduled payment and be provided a cancellation confirmation number. Two days later, I checked my Bank of America checking account and found out that Citi credit cards had withdrawn my money without my authorization!!! I called to complain about that incident. After bouncing ...
I opened my account and asked for a credit card at the same time. Now it has been 6 months. I have talked with these people 6 times for hours, and it never came to any results. I am still without a credit card. And they are asking me to apply for a new one, which is very frustrating. They have ...