We purchased a refurbished Wii that included the Mario Sports game. The machine arrived and worked fine, but the game did not. I called Best Buy 's customer service line, sat on hold for 45 minutes And the person I talked to told us to take the whole system into the Store here in Lincoln Nebraska ...
I purchased the mobile internet device on Monday, 12-6 and returned to the store 120-10. The clerk installed the device and explained how to use it. He then retuned my computer to me and the packaging that the device came in. I returned home several hours later and attempted to access the internet ...
Below is a copy of several e-mails that was sent to Best Buy. No response. This July, I brought in my Dell Computer to have some additional memory added. I was told by the Sales person that my computer was too old to have additional memory added. I opted to purchase a new computer. I purchased the ...
Best buy is not honoring their black tie protection plan that I purchased on 11/29/1010 for my cell phone. I purchased an IPhone from bust buy and they encouraged me to protect my investment with their geek squad black protection plan. As it is stated in their policy"we will protect your ...
I have had Best Buy card for years. I have had earned 'points' notifications from Best Buy in the past. ('points' accumulate based on purchases). I was recently informed by Best Buy employee that any of my points earned were not accumulating because I did not go online & 'register'. I was never ...
I am reporting my disappointment with Best Buy s new Laptop bait & switch practices. I came to the Dadeland Best Buy store (557) in Miami to buy an advertised laptop for $599.00 and, although they had several of them in stock, they would only sell them at $679.00. They said they only had the ...