I went to the store to pick up my on-line purchase. When ordering it stated to bring the credit card used to place the order, however it also stated that you 'could' pick up the on-line purchase w/o the credit card. I could Not bring the credit card because it was a "Virtual Credit Card." ...
Later October I visited Best Buy store (Glendale CA (Store 183) and purchased 2 cases for my ipad, to be delivered to my hotel, since they did not have in stock. I was told (and it is written on the receipt) delivery within 4 days. That was time enought for my return to Italy. After a week I ...
I bought a Toshiba Satellite U205-S5034 laptop from Best Buy. I flew out of the US immediately with the "new" computer. When I turned it on, I found the disk drive to be broken and completely inoperable. I also found the previous owner's files on the computer. From overseas I wrote Best ...
I bought a laptop and sales man said fully cover warranty do you want it? And i said even hardware, software to he said yes so i said ok i think it was for 3 yrs and i paid 100 for that horriable warranty so i call geeksquad and i take my laptop in next day they call and say its ready i go and they ...
I placed an order for a laptop on Nov 25th on bestbuy.com. It has been put on back-order. So far, I have tried different avenues but none of the Best Buy employees have shown wilingness to help me. I tried contacting the store and they asked me to contact the helpdesk. I called the customer service ...
Purchased 2 refurbished uniden cordless phones on line, as the store did not stock them. I purchased the refurbished to save money and the fact they were inspected and working. The were installed in two different homes. Both had problems with poor sound quality and dropped calls from day one. I ...