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Best Buy
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Best Buy
Best buy complaint review

I purchased a laptop on Bestbuy.com on Nov 29. I got it on Dec 10. It was a Christmas Present to myself so it got opened Dec 25th. I seemed to work Ok but the other day we tried using the CD drive and it wouldn't work. We took to store and was told it was a manufactures defect and they had to ship ...

Best Buy
Consumer Report

I purchased a mini-DV camcorder (Panasonic GS90, $280) and an extended warranty ($90). The record button stopped working so I went to see the Geek Squad. It played back tapes perfectly. The only issue was that the record button wasn’t making contact. Since it was under warranty they mailed it off ...

Best Buy
Fail to honor extended warranty

The Best Buy extended warranty provided by their Geek Squad is basically worthless. I bought a Kodak all in printer with wireless, wired and USB capabilities. I set it up to use the Wireless connection to our home network and it ran fine for a couple of months. Then suddenly the printer could no ...