I purchased a cell phone from Best Buy and purchased the Black Tie protection also. I was informed that Best Buy would fix the phone or replace it if anything ever happened to it. The first time I began having problems with my phone I returned it to Best Buy. I was told to take it to Sprint. Sprint ...
I bought a Kodak Playtouch at the Best Buy store on 63rd St and Broadway on 10/14. I went to use it to tape my set and the zoom didn't work. I was working Vegas as a comedian so when I got home on 11/1 I went to the closest Best Buy. I waited in the CS line for 10 minutes. The CS woman told me that ...
I called "Best Buy" to have a technician repair my home computer which stopped working. The computer was purchased at Best Buy three years ago. The technician spent two hours fooling around with the computer, then said I may need to replace the hard drive & charged $110.00 for the ...
My son dropped his iTouch on the last day of the warranty. He could not go to the store to turn it in because he had to work and they were closed when he was off work (it was a Sunday). He went to their store the first thing the next day (he was there when they opened as a show of good faith). They ...
Bought $2100.00 TV was defective, replaced with $700.00 TV had to pay tax and new extended warrante. ...
I came into your store in South Portland, Maine with my ill sister who had to use a wheel chair. She bought a camera and the sales person was wonderful but when we went to leave the one at the door to check our stuff before we could leave is the problem. My sister can't walk any distance due to ...