I am writing this email to voice my dissatisfaction in Best Buy's billing procedures. My husband and I purchased a 52' Samsung LCD TV from one of your local stores in Birmingham, AL in 2008. During that time, we were offered a special promotion of 36 months same as cash. The account was established ...
I wanted to buy Nintendo 3DS and when I heard about the price drop to $170 a couple weeks ago, plus those who bought 3DS on or before Aug 11 can also get 20 free games online, I wanted to get one and then price match after the drop to get $80 back. I asked the employees Monday the 8th, and they ...
I first bought my Samsung Plasma Flatscreen from Bestbuy on 02/11. When it was delivered I had no issues or problems. A little over a month later a crack appeared on the lower left corner of the screen. Which I found to be incredibly odd considering I had been gone all weekend and no one had been ...
I went to Best Buy (District in Tustin, CA) to buy a high end washer dryer package for my home. Not only was the manager, Kevin, a completely stuck up jerk, but was completely uninformed of his inventory and how to do his job. I have been a long time loyal customer of Best Buy, but losers like ...
I bought a phone plan with Best Buy in March. I bought the insurance from Best Buy as well. I have been in the store 5 times with problems on the same phone. Every time I came into the store they would reset the phone etc. I have been in to repair the phone 3 times. The 4th time my phone locked and ...
I took my laptop to Geek Squad because my battery stopped charging and wouldn’t work. They placed an order for a new battery (order 1) and said it would be delivered to my house in 4-5 days I received the battery in a timely manner but it was the wrong battery. I have an HP Pavillion DV7-1285DX. ...