I came into your store in South Portland, Maine with my ill sister who had to use a wheel chair. She bought a camera and the sales person was wonderful but when we went to leave the one at the door to check our stuff before we could leave is the problem. My sister can't walk any distance due to ...
I bought a lap top from Best buy and bought their insurance in case of accidents, Well we had an accident and took the laptop back to best buy geek squad for repairs. They give you a tracking number and tell you it will be 3 to 4 weeks before you get your product back. It is now going on 3 months ...
I had to return a $39.00 CAT5 switch to Best Buy on 5th Ave in NYC as I bought two but only needed one. 1. Upon getting to the store security put a yellow sticker on the unopened box and instructed me to go to returns. 2. I wait on the return line for 14 minutes 3. I give the clerk A.) my credit ...
What horrible customer service! No one is ever there to help you out. ...
I bought my Samsung LED TV a few years ago. I bought a display model. The screen eventually crapped out on me. It was a panel failure, and could not be repaired. They offered to sell me the newest model of a Samsung TV for the same price. I had purchased the Black Tie Program, which saved my butt ...
My son bought an iTouch at their Lakeland, FL store with service agreement. He dropped by accident on Sunday but could not go to Best Buy because he was working. First thing Monday morning he was there but they would not honor his agreement. Talked to a manager and Store General Manager and ...