Useless service, did not do what they promised. Bought new computer, opted for "optimization service" for $24.00. Salescreep claimed the service removed ads from the computer (they get paid to put the ads on, then paid again to remove them). Also claimed they would remove pop-ups, install ...
I bought an extended warranty from Best Buy with a Compaq presario 1200 laptop computer. The computer locks up or reboots it the case is touched on the bottom. I took the computer back to Best Buy who in turn sent it to a repair center in Round Rock Tx. 3 weeks later I get the computer back with a ...
Computer wasn't working, brought it back to Best Buy. Told me I need the Norton Antivirus system, which I already had. Told me the one I had wasn't sufficient and sold me the upgraded one for $89.98. Computer still didn't work as I had the Blaster Worm on it. Gave me a new Hard Drive, but come to ...
I, too, like the buyer from Kyle, TX am having the same "missing computer" experience w / Best Buy. I am now thoroughly annoyed. First, the clerk that took my laptop, likewise, told me a week to a week 1/2, and then I notice that this time deadline is scratched out when I get home. ...
I have been trying to resolve an issue regarding my Rebate for a Norcent CD burner that I purchased on 6-16-03. As of today 10/21/03 I have tried all reasonable means to resolve this issue. I intend to protest in front the store displaying the name and phone numbers of the CEO Bradbury H. Anderson. ...
My home was hit by lightning over a month ago, damaging my Compaq Presario. Since I broke down and bought the extended warranty (after being solicited to do so 4 or 5 times), I felt confident that this repair job wouldn't be a problem. After a couple of weeks of waiting I finally called to check on ...