In the past year we have spent over $5000 at Best Buy. On Nov. 12,04 we were sent from Store #58 to Store #54 when we were told that they had no more packages of the model included in their rebate offer. They shelved the three computers of the wrong model and sent us to buy the correct rebate model ...
Bought computer part and installed myself. Computer would not funtion after loading the software. Demanded more money to check out computer and then wanted more money to repair. I removed computer part and returned it to Best Buy and was told a credit would be issued to credit card but ...
My wife purchased an Olympus C-7000 digital camera from Best Buy #477 (Lynnwood WA) on 12/18/04. I returned the camera on 12/30/04 with the intent to buy a digital camcorder. The store exchanged the C-7000 camera for a Panasonic VDR-M50 and I paid the $196.02 difference at that time. I attempted to ...
I am very dissatisfied with the service from Best Buy. I purchased an expensive cordless phone for my friend on September 20th. I decided for her benefit that I would get the Product Replacement Plan. Lately, her phone has had trouble with its buttons. So I said, "No big deal, I got you the ...
I gave my computer to Best Buy to send in for repairs on December 20th. They said it would be fixed on Jan 1st. I had my doubts; especially after talking to a few people. January 1st came and went, no computer. I asked them to give me a reasonable estimate of when I could expect to receive my ...
I purchased a $1,500 Sony Vega 36" Flat Tube TV with 4-year performance plan that I have had for 4 years. It hasn't worked properly since shortly after I bought it in December. The TV would not respond to the remote control and would occasinally turn itself back on 2-5 min's after you turned ...