I bought a top of the line cell phone as well as an extended warranty on it. I was told if it breaks, bring it in and we'll give you a new one. She said "if your battery dies, bring it in and we'll replace it." A few months later the battery refused to hold a charge and I went in. After ...
In May of this year we relocated to the Houston area. After the close of our new house we needed to buy two refrigerators. After shopping around it seemed that Best Buy had the ones we wanted in stock and with the promis of their Reward Zone rewards, they would have the best price. We purchased the ...
I purchased a JVC CD Player for my 2001 Chevy Blazer on Feburary 29th. I had it installed at Best Buy, and should have known when the tech, broke off a part of my radio cabinet, that things would be bad. He informed me, that my truck, required that he drop the steering column, to get to the ...
I was so appauled by what happed to me at a particular store recently that I have spent the last week looking for a place to vent this anger so that as many people who can, see it, and therefore be able to make an informed decision on wether or not they should shop at this particular store. On June ...
I used to work at best buy in west covina and knew all the INs and OUts of that store... When they offer you magazines and you don't want it they add it on to your card and you get charged anyways. Customers are turned away who want to return things so they can get there numbers up. They sell you ...
On March 28th I went to the local Best Buy at a store that is less than 1.5 miles from my home to purchase a computer package that included a printer and a monitor. The box was a return but I was told that I would get the same warrantees as if it was a brand new purchase. Before I finished loading ...