Purchased a mini portable hard disk from Best Buy in Arlington Heights - 189 dollars in value. Got 1/4 mile away to grab a coffee and opened the packaging to find inside a used 5 dollar portable alarm clock. Enraged I returned to Best Buy to complain and demand my money back. I was laughed at, ...
My problem with Best Buy is there service plans and the employees who sell them, first they will lie and say anything to get you to buy to service plan, which is not cheap. Then if anything goes wrong with your product and you try to call the service center, they tell you i am sorry the told you ...
It seems that the Best Buy in Rockville is duping unknowing consumers by charging them tax on TAX FREE "Energy Star" appliances! The state of Maryland (and others) offer consumers incentives to buy efficient appliances, vehicles, etc. in the form of no sales tax on these items. But having ...
A bought a cell phone from Best Buy for a $150 of which I was entitled to a complete refund of $ 150. First, I mailed my rebate form and the receipt. In January 23/03 I received a letter from Best Buy rebate center requesting me to resubmit all of the original documents plus include the barcode and ...
I bought a CDRW Drive around xmas / it had a $20 rebate from best buy and another $30 rebate from the mfg. I sent everything in 2 days after my purchase, everything correctly. It is March 24th so I called to see the status. They told me they never received my rebate request, both companies. That is ...
The following email highlights the problems I have been having with Best Buy. This is the 2nd time I've contacted them with my concerns and I get nothing but standard customer service avoidance and deterrence. They seem nice and friendly and welcome all concerns and questions but just put up a ...