I was very happy to finally see a decent electronics store enter our new mall here in Yuma, Arizona. A week after they opened I went in and used their charge plan to get two mice. I then came back a week later and got a power supply using ATM/Debit and offered $10 cash to make a payment on my ...
This is getting really unbelievable. I wrote an email to your customer service department on Friday describing a problem I was having at one of your locations. I purchased a top-of-the-line Dyson Vacuum Cleaner from you and fortunately purchased the extended warrantee. Over two weeks ago it broke ...
Best Buy rips-off consumers by selling them inferior products recommended by their inferior staff, then giving store credit for more inferior products. Assistant manager Joanne then tells you that you should go to direct to the manufacturers store to get the correct product, and have a nice day! ...
Purchased a three year extended warranty on a Sony Vaio laptop computer (computer cost $2,400, warranty cost $250.) Computer required servicing within the first year; sent it back to Sony (free of charge). Sony fixed it and returned it in three days (five days including shipping.) However, computer ...
On 10/3/04 I purchased a big screen TV from Best Buy. Before making this purchase I specifically told the salesperson that we live in an apartment on the second floor and asked if this would be a problem. I was assured it would be no problem. On the 'directions' portion of the purchase order I ...
On September 3rd, my friend and I went to Best Buy to buy a cable modem. I had two coupons with me for 10% off my purchase at Best Buy for that weekend only. The store in Portage, Michigan refused the coupon. We bought the product anyway. I e-mailed Best Buy customer service. TJ responded and said ...