I was first given a laptop by my grandparents upon graduating from high school. The laptop was purchased in April of and they also bought a PSP, just in case. Well the first laptop they got me lasted for 8 weeks, before the control key accidently broke off. I took it back to the store, hoping that ...
My husband bought me a Gateway Notebook last summer and the Service Contract to go with it. Last month the mouse wasn't working right, so I took it in to the Geek Squad at Best Buy in McKinney, Texas. The first Geek said as far as he could see there wasn't anything wrong with it, but he called over ...
Purchased several computers at Best Buy after being assured that the XP Media Center OS would allow us to hook them to the domain at work. Took one computer home, set it up, installed required programs, and transported to the office the following day. Upon trying to log on to the network discovered ...
I purchased a set of WSP150 speakers a while back, in 2005 at Best Buy. They have been sitting in a closet since then. I decided to open the box today and found that instead of speakers, I have 3 transmitters, 2 boxes of ac plugs and 2 sets of Owners Manuals. What can we do? I called your customer ...
I purchased the DVD, "Jesus of Nazareth" in a two-disc set from BestBuy 03/04/06. I took it home, opened it ONLY to discover one of the discs was missing! I went back to BestBuy with the receipt abd the original packaging. I was told I was out of LUCK! I would have to take it up with the ...
This is a story for the ages, and shows the sad state of customer service affairs at Best Buy. I have a Toshiba 46" HDTV, purchased on 9/1/03 for $1500, with another $299 going for the Best Buy 4-year service plan. The picture began to have a distorted appearance in mid-January, so I called ...