This company is has been nicknamed "The Electronic Nazzies" by those of use who know better than to patron their stores. Best Buy clames that sales people are no instructed to "lead" or use high pitch sales strategies, however, this is not the case. I don't know what incentive ...
I bought a $500 Sony camera at Best Buy that broke within six months. When it broke again (the same way) 12 days outside of the one year warranty, Best Buy refused to stand behind it or have it fixed again. Not going there again ...
I needed a wireless router. I purchased one from Best Buy in Jackson, Tennessee. I had to set up an appointment to have a memeber of the "Geek Squad" come to my house and set it up. The cost $203.00. I called Best Buy 5 times before I ever got an appointment for someone to come to my ...
I received on December 24 an Apple I-Pod 30GB media player as a gift. Upon unpackaging, the item's cosmetic condition was not perfect, but this was not of concern. In the beginning of January, well within their limits for returns/exchanges, I began using the item and noticed a slight performance ...
I purchased a Maytag washing machine at Best Buy and bought an extended warranty. For the first time in several years, I called for service under the warranty. Best Buy told me that I would be contacted within two days by a local service company. When that didn't happen, I called Best Buy and they ...
I purchased a 43" Samsung TV along with a 4 year Performance Service Plan on 02/19. The TV became inoperative the latter part of September and on 09/21, was picked up by Telestar Service Inc., for repair. After 4 phone calls to Telestar and talking to 4 of their personnel ("Laura", ...