Just one more case of the worst store for customer service. Why does anyone ever buy anything from Best Buy. Consumers Reports Magazine has Best Buy at the very bottom of the rating for large electronic supply stores. Any this is just one more example. We bought a Ninendo Gameboy and apparently out ...
My Best Buy RewardZone customer service experience has been a complete nightmare. Here's the email I sent in the "contact us" zone last week: "Shame on you! Please make sure this letter makes it to the VP of Customer Service and/or IT, because this is perhaps the worst system I have ...
March 11 I would like to place a complaint. I went to the Best Buy store located on Erie Blvd.in Dewitt, NY a few months ago to purchase a CD burner for my son. I asked for assistance to make sure I got what I was looking for. The guy was rude, not telling me there is a difference between ...
I would love to tell you of our experience my wife and I add with the Big Blue Box (Best Buy). Trust me if I would have know of your Web site I would have heeded the warnings and advice of others that have had just horrible experience with Best Buy. Well here goes: My wife and I decided to take ...
In a very recent flyer, Best Buy advertised that a Toshiba laptop & Lexmark printer would be on sale for $399 on Sunday, February 4. Since this was a very reasonable price for such a laptop, many people presented themselves at New Jersey Best Buy stores around opening time on the Sunday ...
On Sept 30 (less than 6 months ago) I bought an Insignia (made by Best Buy, according to the salesperson) DVD player. It was the model NS-DVD1. It came with a 90 day warranty. Last night the belt on the loading tray broke (I opened it to verify the problem since it is out of warranty). I called to ...