In August I made a payment with my credit card to Directv for my ex-boyfriend who was having money problems. His problems continued and his account went into default.in Feb I was charged $907.82 for over charges and equipment that was not returned. I called DTV and was told to fax info in proving ...
DirecTV customer for little over a year now and just started having some reception problems, freezing and pixelization on several channels. I called customer service and was told that I need a service call and there would be a charge of $49.99. I don't undersatnd how they could charge a service ...
I was a DirecTV customer for five years. After months of problematic service, I called to cancel my service. They begged me not to and asked for one more chance at correcting the situation. I reluctantly agreed, but told them that this would be their final shot at salvaging me. If their solution ...
I signed up with DirecTV's services in May. It was installed promptly and I started having problems right after I stopped paying for their equipment protection package. I was still within 90 days so the install was covered under warranty, but the service never worked correctly. I documented the ...
It started when I took advantage of a promotion to purchase a Tivo box for my current Directv account. They tell you that you are buying it and it will only cost $99.00 for additional tivo box. I beleived that I was purchasing the Tivo boxes because the sales rep said I would own it. A year passes ...
When me and my wife split up in February of this year, I had to move quickly and the house where I rented a room had no TV option but satellite and they had no TV service of their own. So, I initiated a contract with Direct TV for service, which they also began using in two of their rooms. The ...