DirecTV customer for little over a year now and just started having some reception problems, freezing and pixelization on several channels. I called customer service and was told that I need a service call and there would be a charge of $49.99. I don't undersatnd how they could charge a service ...
I was a DirecTV customer for five years. After months of problematic service, I called to cancel my service. They begged me not to and asked for one more chance at correcting the situation. I reluctantly agreed, but told them that this would be their final shot at salvaging me. If their solution ...
I signed up with DirecTV's services in May. It was installed promptly and I started having problems right after I stopped paying for their equipment protection package. I was still within 90 days so the install was covered under warranty, but the service never worked correctly. I documented the ...
It started when I took advantage of a promotion to purchase a Tivo box for my current Directv account. They tell you that you are buying it and it will only cost $99.00 for additional tivo box. I beleived that I was purchasing the Tivo boxes because the sales rep said I would own it. A year passes ...
When me and my wife split up in February of this year, I had to move quickly and the house where I rented a room had no TV option but satellite and they had no TV service of their own. So, I initiated a contract with Direct TV for service, which they also began using in two of their rooms. The ...
This company isn't what they advertise. Faulty equipement, don't send return labels until they charge for it, donh't receive programming as advertise. No statement sent but debited account, twice for services i did not get. Charged for instullation when free, charged full price when discounted, no ...