Just like thousands of people out there, DirecTV treated me unfairly. We were assessed a $463 early cancellation fee, even though we were with them for more than 5 years. It came down to when their product, the box, broke last Dec. and we asked for a replacement. When we cancelled last March '08, ...
I got Direct TV in June and have had continuous difficulties with them since day one. 1. The time it takes for a service person to come and fix a problem ranges anywhere between 1 - 3 weeks. 2. Their supposed software upgrades wiped out my local TV channels, and I never did get them back on one of ...
I have only been with this company for a few months, and it has already given me high blood pressure. They never uphold their promises, and they keep overcharging us. Then, when someone says they will fix it, someone else comes along and says "sorry," we are not going to credit you. We ...
My house signed up for Directv about 2 years ago. We had no problems until we decided to upgrade to HD. Unlike Dish Network, they make you pay out of pocket for the HD receiver. We got ours at Costco for $179.99, which was a deal. On the box was a sticker that said the unit is property of Directv ...
Please be advised that several weeks ago I called Direct TV and ordered service. The guy I spoke to told me: 1. I have seven days after installation to cancel the contract if not satisfied. 2. My monthly payments would not come out to more than $34.99 plus taxes. 3. There would be only a one time ...
The installer came to my house on Feb. 14 to install the service. He spliced wires together from another installation that occurred before I bought the house. He also said he did not have to install any new satellite dishes because there was already one on my roof. He took over 5 hours to do the ...