This was a letter sent to the Calif. Atty. General's Office., Concerning Directv corrupt policies. In Dec. 08 I responded to an ad they ran in the paper which offered 12 months of service for $29.99 per month. There were no other requirements involved, in other words you did not have to sign up for ...
The customer service at this company is so bad, the people on the phone refuse to giv e out the name and number of the president and CEO of Directv, inc. As a FYI, his name is Michael D. White. He is actually located in El Segundo, CA 90245, not Colorado (which is where customer service ...
After cancelling service with this company because of dissatisfaction, I have been waiting for a credit to my credit card as I overpaid my bill. I have received 2 statements showing a cfredit balance. I returned the set-top boxes and have sent the company emails showing the tracking numbers, date ...
I have 5 receivers and 2 are HD receivers that do not work. A tech came out, tried to fix them but they are beyond repair. They fail to turn on or turn off. The tech had the same HD model receiver in his truck but he tried to install it and it did not work either. He said he would order 2 new HD ...
Problem #1. I phoned DirecTV on June 10 to cancel the account I had held with them since 1998. I was told there would be a cancellation fee of $140.00. When I asked what the cancellation fee was for, I was told the fee was being charged because I had asked that a defective receiver be replaced a ...
I got my service hooked up 8 months ago, and have had nothing but problems since. They double charge my account EVERY month, I thought I was signing a thing stating the service man put up my dish (because that's what he said it was) come to find out it was a 2year agreement and now they want to ...