After cancelling service with this company because of dissatisfaction, I have been waiting for a credit to my credit card as I overpaid my bill. I have received 2 statements showing a credit balance. I returned the set-top boxes and have sent the company emails showing the tracking numbers, date of ...
I am the director for a non-profit consumer advocacy agency. We received a complaint from an 86 year old gentleman, I will call Mr. T, who was told my Direct TV that he could receive better TV service, more channels [including his favorite local] and it would cost less than he was currently paying. ...
I have 5 receivers and 2 are HD receivers that do not work. A tech came out, tried to fix them but they are beyond repair. They fail to turn on or turn off. The tech had the same HD model receiver in his truck but he tried to install it and it did not work either. He said he would order 2 new HD ...
Problem #1. I phoned DirecTV on June 10 to cancel the account I had held with them since 1998. I was told there would be a cancellation fee of $140.00. When I asked what the cancellation fee was for, I was told the fee was being charged because I had asked that a defective receiver be replaced a ...
I got my service hooked up 8 months ago and have had nothing but problems since. They double charge my account EVERY month. I thought I was signing something stating the service man put up my dish, because that is what he said it was. I found out it was a 2-year agreement, and now they want to ...
When I first signed up with DirecTV, I was excited about their HD-DVR service since they were offering it for $54.99 for the first year. I signed up for it, getting one of their movie channel packages free for 3 months as well. For the first three months I was supposed to be paying $54.99 per ...