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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Returned Blackberry Storm Two Months Ago and Still No Refund
- Stolen ID Debt Repeatedly Resold to Collection Agencies Since 2002
- Over an Hour on Hold, Unable to Cancel, Bill Higher Than Quoted
- Contractors Destroyed Driveway and In-Ground Pool, Responsibility Denied
- Charged for Premium Text Messages Even When Replying to Cancel
- Defective DSL Installation Unresolved After Ten Emails and Several Calls
- Forced to Buy Internet Package With PDA Upgrade Not Actually Required
- Denied Discounted Upgrade for Defective Motokrzr Phone, Told Buy at $500
- After Cancellation, $7.76 Charge Sent to Collection Without Prior Notice
- Collection Agency Demands $5000 for Phone Bill Paid and Closed in 2004
- Three Unsolicited Fees Totaling $41.67 Added to Bill
- Small Candy Shop Billed for Three Contracts, Then Sent to Collections
- Not Told Apartment Could Not Get Fios, Then Billed $288 After Cancelling
- Call Intercept Service Billed $5.50 Monthly Without Being Activated
- Picture Messages Use Voice Minutes Despite Paid Unlimited Messaging Plan
- Getting Charged for Nonworking Broadband Service
- Wireless Internet Billed $600 Despite Being Sold as Unlimited
- Fios Bundle Billed Well Above Advertised $69.99 Rate
- Three Callers Spent Six Hours Trying to Get a Cable Box
- Additional Webspace Charge Not Cancelled After Two Months and Dozen Calls