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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Billing Errors After Move, Charges for Prior Address and Cancelled Service Calls
- GSM Data Card Costly in Europe, Hotel Data Service Cheaper
- Fios Installation Delays, Endless Hold Times and Unfixed Movie Channels
- Bill Tripled After Local Carrier Was Sold, Contract Claimed on Rebate Phone
- Data Plan Required for Any Smartphone, Customer Switching Carriers
- Free Flatscreen Promotion Never Delivered, Told Too Late to Apply
- Kept Billing After Switching to AT&T and Closing Account
- Automated Call Claiming Important Account Information From Caller ID 877-606-7200
- Fios Commercials Run Over Opening Credits of Shows
- Told to Buy New Phone for Treo That Only Needed Jack Cleaned
- Over 12 Gigabytes Charged on Air Card in Less Than a Month
- Live Chat Agent Helped Install VISS Software Patiently
- Billed Early Termination Fee After Cancelling, Same Bill Repeated, Sent to NCO
- Extra $7.95 Data Charge on Top of $2.99 Ringtone Download
- Internet Install Without Equipment Check, Late Modem and Contradictory Promises
- Early Termination Fee and $405 Balance on USB Card Without Contract
- Sent to Collections Over Router Already Picked Up by Employee
- Envy 2 Mail-In Rebate Rejected as Ineligible Despite Store-Issued Form
- Not Told of One-Year Contract When Setting Up Internet Service, Credit Refused
- Representatives Withhold Information and Mislead Customers Into Contracts