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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Fios Installation Delayed Again After Year of Spotty DSL Service
- No Reception at Primary Location but Contract Cancellation Refused
- Fios Router Problems, Missed Appointments and Misrepresented Billing Plan
- Told Could Cancel Anytime, Then Billed Four Times the Quoted Price
- Cell Credit Never Applied to Bundle Bill, Home Phone Balance $191
- Internet Service Never Restored, Termination Fee Not Waived, Then Collections
- Charged for Unwanted Advertising Text Messages From Verizon on New Phone
- Charged $61 for Replacement Phone After Supervisor Promised It Free
- Motorola V325i Phone Blew Up on Charger and Burned Kitchen Floor
- Carrier Lags on Smartphones as Blackberry Storm Launches Without WiFi
- Fios Installation Problems and No Easy Way to Cancel Service Call
- Given Wrong Phone at Store, Then Charged $40 Transfer Fee for Exchange
- Premium Text Message $9.99 Monthly Charge Cannot Be Blocked or Cancelled
- International Calling Plan Failed and Bill Rose to $527 After Cancelling
- Phone Line Crossed With Another Caller and Repair Visits Never Come
- Upgraded Phone Online Because Stores Were $75 More Expensive
- Overbilled for Three Years on Bundle and Refund Refused
- Rented Wireless Aircard in Europe Had Registration Problems and High Cost
- Blackberry Storm Problems and Refusal to Allow a Different Phone Model
- International Calling Plan Switched Without Notice Leading to $646 Charges