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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Fios Switch Left Sprint Account Open and Billing Rep Was Rude
- Six Days Without Service, Repeated Support Failures and Contract Trap
- Phones Last Less Than Two Years and Spending Cannot Transfer
- Praise for Representative Who Helped Change Phone Plan
- Unexplained $900 Bill After Takeover Led to Lost Home and Business Phone
- Unexplained $500 to $700 Extra Charges Led to $3800 Credit Debt
- Unresolved Dropped Calls Complaint and Contract Cancellation Refused
- Home Phone Outage Lasting Days With Missed Technician Appointments
- Charged About $1,130 for Services Never Used Since January
- Tree Mangled During Fios Cable Work and No Response After Two Months
- Ported Numbers Disconnected Two Months After Switching to Straight Talk
- Double Text Messages Sent and Received, Misled About Alltel Switch
- Free Phone Return Mailer Never Sent, Account Sent to Collections
- Billed for Phone Returned via FedEx Drop Box Without Opening
- Charged for International Call From Wrong Billing Cycle, Long Transfers
- Fios Discount Missing and Street Hole Left Unrepaired for a Month
- Cable Stopped Working in First Week, Rude Representative and Long Holds
- Home Electrical Damage After Fios Dig Work, Company Denies Responsibility
- Rude Customer Service Staff and Promised Corporate Callbacks That Never Come
- Sales Clerk Said No Contract, Then $500 Disconnect Fee Charged