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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Phone Line Disconnected by Work Crew and No Restoration for Days
- Collections Letters for $21.64 Modem Shipping Fee After Service Never Started
- Cannot Cancel Automatic Payments or Restore Phone as Non-Authorized User
- Third Call in 120 Days to Get Return Label for Defective Router
- Charged $980 in Israel Roaming Despite Global Plan Assurances
- Phone With Poor Reception Replaced by Same Model, Restocking Fee Demanded
- Mandatory Data Plan Policy Called Extortion, Cancellation Without Penalty Refused
- Cancelled on Day 13 and Billed $259 Plus Hidden Fees
- Account Blacklisted After Brief Shutoff, Cash-Only Payment Terms and Weak Aircard Service
- Universal Charger Triggers Unauthorized Charger Message on Motorola Phone
- International Calling Card Could Not Be Used in Jamaica, No Refund
- 250MB Mobile Broadband Plan Gives Only About Two Hours of Monthly Use
- Phone Screen Failed Within Four Months and Warranty Approval Runaround
- Contradictory Answers on Data Package Requirement Ruined Phone Upgrade
- DSL Unreliable for Three Months With Daily Modem Resets and Overseas Support
- Usage Figures Delayed 24-48 Hours While Overage Charges Still Apply
- Letter Promised $25.99 Lifetime Rate but Bill Was About $53 Monthly
- BBB Complaint Response on Fios First Month Free Billing Dispute
- Repeated Transfers, Disconnections and Billing Problems Cost Two Days of Work
- Internet Outage Before Grand Opening of Pet Grooming Store