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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Droid Eris Battery Drain and Lost Contacts After Software Update
- Doubled Installation Quote, Long Holds and Business Line Disconnected
- Told 30-Day Cancellation, Then Charged $200 Early Termination Fee
- Promised Fed-Ex Driver Discount Never Applied, Then $175 Cancellation Fee
- Charged for Internet Data Services Not Wanted or Needed
- Billed $185 for MLB Extra Innings Package Never Ordered
- Almost No Cell or Wireless Internet Service at Home for Three Years
- Cannot Get a Paper Bill or Notice of Automatic Payment Withdrawals
- Charged $79.99 for Replacement Phone Lost in Return Shipment
- Cancellation Charges Full Billing Cycle With No Proration
- Bundle Phone Line Never Installed, Bill Disputes and Contract Trap
- Smartphone Data Plan Misrepresented and Cannot Be Cancelled Within 30 Days
- Awful Mobile Service With Poor Counter Help Despite High Prices
- Required Data Package Adds $9.99 Monthly Even With Data Blocked
- Cannot Cancel Backordered Droid Incredible Order After Paying $600
- Mandatory Data Plan Forced on Multimedia Phones Like the Env3
- Phone Upgrade Promised at $50 Became $100 After Order Delay
- Forced to Buy Data Package After 13 Years as Customer
- Forced to Add Data Package on Daughter's Phone Costing $30 Monthly
- Service Unbelievably Bad Again