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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Door-to-Door Agent Switched DSL to Fios With Higher Bill
- LG Chocolate Phone White Screen, Charged $1000 for Unseen Texts
- Defective Blackberry Replacements and Contract Extended by Upgrade
- Over $500 in Texting Fees Without Warning Despite Request
- Unlimited Data Plan Replaced With 250 MB Plan Mid-Contract
- Charged Early Disconnect Fees After Alltel Switch Billing Mix-Up
- Helpful Store Employees and Happy With Wireless Plan
- Holster Ordered, Never Delivered, Phone Line Unusable
- Phone Will Not Activate, Billing Problems, Wants Out of Contract
- Refused New Subscriber Price, So I Switched to Comcast
- Plan Quoted at $9.99 Billed at $31.19
- Charged for Prepaid Service That Never Worked, Refund Denied
- Rate Raised After a Year, Long Holds and Dropped Calls
- Fios TV Lost Picture, Unwanted Security Product, Phone Loop
- Eight Technicians Said Three Lines Were Merged, Never Done
- Billed 10 Months for Phone Service Already Cancelled
- Salesperson Promised to Cover Early Termination Fees, Never Did
- Wanted $40 for Droid Bionic Charger, Amazon Cost $5
- Disputing Charges for Accounts I Never Opened
- Store Rep Sold Me New Line Instead of Resetting Phone