Independent profile — not affiliated with Verizon
Verizon Reviews & Complaints
← Back to the full Verizon profile
REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Fios Monthly Fee Changed Without My Permission
- Reported to Collections for $17 After Paying Account Off
- Unauthorized Charge on Phone Bill I Never Signed Up For
- Lost Unlimited Data Plan After Changing Numbers, Billing Ahead
- Poor Signal After Moving to South Carolina, Collections for Cancelled Contract
- Tablet Return Refused Three Days After 14-Day Window
- Slow Broadband After Office Move, Repairs Promised but Never Done
- Fios Plan Changed Without Notice, Phone and Internet Disconnected
- Money Order Payment Not Credited, Then Harassing Collection Calls
- Unbelievable picture quality, At Home Agent Amazing - Fios TV, internet package
- Family Plan Bills of $359 and $512 Instead of Promised $250
- Paying for 15 Mbps Fios Internet, Receiving Only 1 Mbps
- Upgrade to 4G Voided Unlimited Data Plan Despite Assurances
- No Replies to Customer Service Complaints
- Promised Replacement Tablet Never Arrived, Only Empty Box Sent
- Service Cut Off After $110 Payment, Reconnect Fee Demanded
- Store Would Not Refund Cash for Defective Device
- Restocking Fee Demanded for Returning Defective Phones
- Phone Line Down, Technician Not Available for a Week
- Emailed Offer for New Phone Not Honored by Customer Service