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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Fios Bundle Quoted at $99 Billed Up to $525
- Paid for 41 Batteries but Never Received Them or a Refund
- Salesperson Said Installer Would Hook Up VCRs but He Did Not
- No Cell Phone Service
- Spam Text Offering a Free iPad 3 With a Link
- Unauthorized Withdrawal Overdrew Our Bank Account
- Triple Play Bundle Bills Far Above the Quoted Price
- Fios Internet Only 200 to 400 Kbps in My Building
- Activation is expensive and not refundable
- Payment Kiosk Kept Change From $100 Bill
- Mysterious Billing Practices and Confusing Bills
- Charged $639.57 for Phone Allegedly Not Received Back
- Fios Installation Problems, Repeated Collection Calls on Paid Bill
- Someone Using Cell Phone Connected to My Home Line
- Defective Phone Replacement, Contract Extension and Reconnect Fees
- Non-Stop Text Messages From VZWNMN Despite Tier 3 Escalations
- Two Support Calls, Three Hours Wasted on Error 691 Card Problem
- Triple Play DSL Slow and Repairs Rescheduled Three Weeks
- Restocking, Termination and Overage Fees After Returning Phone in Days
- Text Claiming Selection to Test and Keep New iPad