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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Caller Threatened Prosecution Over Online Complaints After BBB Complaint
- Webmail Access Blocked Without Notice Over Last Bill
- Texting Upgrade Could Not Be Reversed and I Was Never Told
- Charged $299 for Replacement Phone and Charger After Phone Stolen
- $300 Visa Card and $63.34 Refund Promised but Not Received
- Insurance Billed Four Months After Cancellation Then Harassing Calls
- Charged $350 Early Termination Fee After Only 5 Days of Service
- Store Employee Gave Wrong Bundle Information and Service Was Cut Off
- Charged a Full Month After Service Ended Mid-Cycle
- 4G Service in Albuquerque Slow and Reverts to 3G
- Droid Incredible Will Not Hold a Charge and Repair Refused
- Refused to Refund $400 Security Deposit as Agreed
- Charged $65 Extra for Cancelling Contract Two Days Early
- Phone Sold as Bluetooth Compatible Did Not Work With My Car
- Collection Calls for Former Phone Number Owner and Unwanted Fios Ads
- Plan Shown in Account Was Not the Plan Ordered and Reps Unhelpful
- Quoted $94 Rate Withdrawn After Phone Was Ordered and Shipped
- Fees Added While Service Was Suspended for Nonpayment
- Overage Charged After Changing to Larger Family Plan
- Three Bills Under Three Accounts and Two Names for Internet Only