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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Sent to Collections After Account Closed and Bill Sent to Old Address
- Constant Disconnections in Valley and $175 Fee to Quit
- Misleading Mobile-to-Mobile Minutes Explanation Led to $388 Bill
- Roaming Charges and $2,408 Demand After Adding a Cell Phone
- Extra $11.99 Unlimited Weekends Charge Never Requested for Two Years
- Plan Changed Without Consent, Bills Over $300, and $400 Cancellation Fee
- Misdirected $48.51 Check to Rental Company Led to $45 Bank Charges
- Line Left On After Request to Cancel and $5,937 Bill
- Dropped Calls Force Redialing and Use Up Minutes
- Double Debit of $211 and Growing Overdraft Fees Unresolved
- Won't Credit Returned Phone Shipped With Wrong Area Code
- New $3 Monthly Fee Added to Timeless Long Distance Plan
- Voicemail Pickup Changed Without Notice and Contract Claims Disputed
- Web Hosting Account Never Cancelled and Billed Nearly $380
- Poor Reception at Home but $175 Fee to Drop One Line
- Roaming and Long Distance Charges Despite Being Offered Free
- Fired After Sending Emails About Grievances, Now Facing Criminal Charges
- Satisfaction Guarantee Refund Takes 60 to 90 Days
- Billed for DSL Not Received After Cancelling Move, Modems Returned
- Dropped Calls, Defective Phones, and Overage Bills in Elgin