Verizon Wireless has a "15 day satisfaction guarantee". If you don't like it you can return it for a full refund.
What they DON'T tell you is that the refund takes 60-90 days to receive. I purchased equipment, paid a $150 deposit and set up new service. I returned the equipment in 10 days because of poor signal receiving.
I was told when returned it would be 6-8 weeks for my refund-that they were not issued from the same store I purchased from.
I received the $144.70 refund for the equipment returned in 30 days. However, it has been 8 weeks and still no refund of my deposit.
I just called them and they have now told me it will be 90 days before I receive it. BUYER BEWARE! If you even remotely think the equipment might not work in your area and you might have to return it they will hold your money for a looooooong time.
Jeanette
Georgetown, Tennessee
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