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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refused to Replace Three-Week-Old Phone After Battery Piece Broke
- Collection Call Over $37 After Cancelling Plan for No Reception
- Wrong Phone Given, Poor Coverage, and Bills Sent to Old Address
- Bait and Switch on DSL Package, Promised Features Do Not Work
- Dropped Calls Fixed Only After Driving 45 Miles to Real Dealer
- Plan Sold for Area Without Towers, Then Sent to Collections
- Charged $175 Cancellation Fee and Sent to Collections
- Waited Seven Months for a $50 Phone Rebate
- Told No Toll Charges, Then Billed About $500 for Modem Calls
- Pushed to Buy Costlier Plan Than Needed Under Sales Pressure
- Overbilled Every Month, Cancelled Service, Then Sent to Collections
- Monthly Rate Raised After Three Months and Roaming Fees at Home
- Bill Far Higher Than Quoted and Phone Shut Off Over Disputed Charges
- Disputed Debt Reported to Credit Bureaus After Lost Phone Dispute
- DSL Speed Fell Short of $59.95 Package Promise
- Roaming Charges Removed Every Month but Return on the Same Phone
- DSL Order Delayed for Two Months With Repeated Missed Appointments
- Unrequested Charges, Refused Requests, and Collection Demand After Cancelling
- $200 Termination Charge After Being Told There Would Be None
- Repeated Silent Calls Appearing From My Own Number