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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Promised Refund of Phone and Activation Fees, Then Charged Double
- Charged for Over 200 Calls on Car Phone, Then Sent to Collections
- Billed for Two Months of Service Not Used by Disabled Customer
- Sold Plan Said to Have No Roaming but Charged Hundreds in Roaming
- DSL Technical Support Transferred Me Daily and Never Fixed Connection
- Identity Used to Open Cell Account, Now Facing $1,800 Collection Letter
- Billed for Months of Prepaid Service After Phone Was Cut Off
- Free Phone Promised to Keep Account, Then Billed $183
- Excessive Roaming Charges After Long Distance Plan Put on Wrong Account
- Number Changed Three Times, Billing Errors, and Disputed Termination Fee
- Bills Wrong for Seven Months and Service Cut After Payment Cleared
- Plan Changed to One-Year Contract With $175 Termination Fee
- Customer Service and Overcharges on Houston Calls From Austin Account
- Billed for Calls I Did Not Make and Treated Rudely by Supervisor
- Poor Signal on Kyocera Phone and $175 Fee to Exit Contract
- Billed for Over 4000 Minutes of Calls I Did Not Make
- Former Manager Alleges Retaliation and Downsizing After EEOC Charges
- Prepaid Phone Cards Validity Cut From Six Months to Two
- Constant Billing Errors Led Me to Cancel My Contract
- Billing Overcharges, Rude Reps, and Used Replacement Phone