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UPS Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Package late after wrong tracking updates, refund went to shipper
- Late next day air package gets no refund of expensive shipping charge
- Overnighted passport not delivered on time, refund not given
- Delivery truck 131037 reported running vehicles off the road
- Package redirected to new address never arrived after promised redelivery
- Insured $300 computer damaged, claim denied for packing despite no inspection
- Two-day air Saturday delivery arrived five days late, refund refused
- Driver skipped delivery claiming missing apartment number at marked house
- Never paid for last week worked, paycheck claimed mailed four months ago
- Driver refuses to leave delivery notice for apartment without unit number
- Billed for packages I never sent, account closed but bills continue
- Package thrown by driver, damaged parts, refund refused after RMA
- Scheduled delivery never arrived and was rescheduled without explanation
- Boxes to apartment returned after not delivered, $34.17 not refunded
- Seasonal helper never paid for winter holiday work
- Signature-only delivery imposed after driver misdelivered package a year ago
- Computer tower crushed in transit, claim denied twice for packing
- Package marked delivered to a trucking company, not my address
- COD payment of $6000 sent to wrong name and address
- Packing and shipping charges too high, package delivered to wrong place