UPS

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Chrome Porsche rims scratched in shipping, receipt demanded for $1,200 claimPublished May 23, 2005 · Historical consumer allegation
• Next Day Delivery by 10:30 AM package arrived late afternoonPublished May 20, 2005 · Historical consumer allegation
• Damaged motorcycle saddle pickup lost, wrong saddle sent months laterPublished Mar 29, 2005 · Historical consumer allegation
• Four of five packages mishandled, pickup instructions ignoredPublished Mar 8, 2005 · Historical consumer allegation
• Laptop missing from box shipped to daughter, $1500 claim deniedPublished Feb 27, 2005 · Historical consumer allegation
• Van doors damaged in shipping, promised refund never received in two yearsPublished Jan 27, 2005 · Historical consumer allegation
• Next-day plow shipment arrived six days late, freight charge not adjustedPublished Jan 5, 2005 · Historical consumer allegation
• Senior portraits released to another woman paying the CODPublished Dec 27, 2004 · Historical consumer allegation
• Airsoft rifle smashed in shipping, claim denied for insufficient packagingPublished Nov 29, 2004 · Historical consumer allegation
• Billed for shipment of tires because I put the label onPublished Nov 18, 2004 · Historical consumer allegation
• Guaranteed delivery boxes late, refund refused with shifting excusesPublished Oct 25, 2004 · Historical consumer allegation
• Small claims court advice after insurance claims denied by adjustersPublished Oct 15, 2004 · Historical consumer allegation
• Chrome-plated motorcycle parts lost in transit, claim denied for packagingPublished Sep 17, 2004 · Historical consumer allegation
• Insured $4500 package reported left in front of house, claim deniedPublished Sep 8, 2004 · Historical consumer allegation
• New laptop missing from sealed box after pickup, insurance refusedPublished Sep 2, 2004 · Historical consumer allegation
• Ten weeks of delays on lost package, which arrived damaged and unresolvedPublished Sep 2, 2004 · Historical consumer allegation
• Rolex watch shipped to Austria went missing, claim treated as fraudulentPublished Aug 30, 2004 · Historical consumer allegation
• Items returned over missing apartment number, asked to pay shipping againPublished Aug 16, 2004 · Historical consumer allegation
• Guitar with $500 insurance cracked in shipping, claim denied as insufficient packagingPublished Aug 4, 2004 · Historical consumer allegation
• 140 pound package arrived with crushed top, no reimbursement for damagePublished Jun 21, 2004 · Historical consumer allegation