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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,862on USAComplaints · 1 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,862 complaints on USAComplaints, including 1 published in the last three years.
- Account Suspension Promised but Sent to Collection Agency
- Older Nokia Phones Disabled, Customer Told to Buy New Ones
- Promised Activation Waiver and Credits Never Applied
- Bill Over $600 and Conflicting Balances From Different Representatives
- Poor Coverage and Only 60 Minutes on $20 Plan
- Overcharged for Phone and Replaced With Refurbished Unit
- Service Shutoffs and $200 Termination Fee Despite Poor Coverage
- Wrong Prefix Not Loaded and Poor Coverage Near Fort Stewart
- Higher Upgrade Price Than Store Offered to Loyal Customer
- Defective Phones, Restocking Fee Dispute and Service Cut Off
- Bait and Switch Phone Replacements and Billing Errors
- Cannot make calls, even emergency calls, despite five complaints
- Free Weekends and Roaming Promised but Extra Charges Billed
- Prorate Ripoff and Unacceptable Service
- Charged for Roaming Despite No Roaming Indicator Shown
- Ripoff do not use this phone company if you want a phone that works
- Rebate Checks Never Sent for Two Phones
- Months of Delays and Runaround Over Phone Rebates
- Charged $200 Per Phone After Disconnecting Four Lines
- No Signal in Large Parts of Advertised Coverage Area