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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,862on USAComplaints · 1 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,862 complaints on USAComplaints, including 1 published in the last three years.
- Contract Fee Demanded Despite No Signal at Home or College
- Billed $200 Contract Break Fee Despite No Signal
- Fabricated Final Bill Two Months After Cancelling Service
- Deposit refund promised in 10 days, then told 60 days
- Call center staff written up for handle time, stress, harassment
- Incoming calls play fax noise, billing errors, no replacement phone
- Where your voice is unheard ripoff business from hell New York
- Phones do not work in my area, $700 early termination charge
- Fraudulent billing, lying customer care reps Internet
- Charged nearly $600 for Texas calls I did not make
- Bad service - no refunds - no response
- Deposit refund delayed eight weeks despite repeated promises
- Voice Stream Extra Charges not on Plan a rip off
- Stolen phone: must buy new phone or account is cancelled
- The Rip Off King - Voice Stream
- Needs to check all accounts before sending phones
- "Beware" — if you get no "Bill" — then you get "No Service"!
- Bills over $300, rude representatives, cut SIM card
- Overcharged monthly, frequent outages, contract dispute
- No coverage at home, disputed $200 cancellation fee