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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Rip off. Terrible customer service
- Plan Change Fee Surprise After Retailer Delayed Switching to $29.99 Plan
- Phones Failing Repeatedly, Dropped Calls and No Bill Credits
- Charged Full Month After Switching Carriers Two Days Into Billing Cycle
- Cancellation Fee Demanded After Wife Died, Sent to Collections
- Charged 45 Cents Per Minute for Calls Advertised as Free
- Bad Customer Service - No Clue
- Salesman Added Extra Features Without Asking, Backup App and International Calling Problems
- Prepaid Phone Ran Out of Money in Days, Charged for Support Call
- Horrible service
- Prepaid Minutes Disappearing With No Way to View Call History
- USB Stick Plan Cost Far More Than Quoted, $158.44 Bill
- Est store in leesburg fl
- Repeated Wrong Information, Billing Errors and No Supervisor Callbacks
- Metro PCS At AVE. B and Edgewood AVe Amad manager @ metro PCS on ave B @ edgewood ave has relocated to tampa FL
- Dash Alarm Malfunction and Web Connect Stick With No Service
- 20 words is not enough!
- Former Employee Describes Harassment and Being Escorted Out After Firing
- Taking Advantage of Consumers Nationwide with Shifty, Unchecked Business Practices
- Charged Extra Month After Transferring Number to Another Carrier