I purchase a cell phone at this place of business, have problem making and receiving call inside my home return to this store the day afterward the store manager amad informed that items must be return to corporate store set policy located on normandy blvd.
At that time this store was not in exsistance in jacksonville Fl. Went back to store of purchase he insist the store is there. After countless effort to get refund or credit for this purchase he relocated back to tampa FL. Now every Metro PCS store in Jacksonville tells me the items must be returned to the store of purchase.
And that is metro pcs set policy and valid 30 day time frame is granted have the receipt but to no avail will this out fit do what is right. Will counselor question legal tactic of Metro PCS...? Thx Ben Jacksonville Fl.
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