Usacomplaints.com » Internet & Web » Complaint / Review: T-Mobile - USB Stick Plan Cost Far More Than Quoted, $158.44 Bill. #547698

Complaint / Review
T-Mobile
USB Stick Plan Cost Far More Than Quoted, $158.44 Bill

I signed up for a USB Stick from T-Mobile and they told me it would be about $55.00 a month including taxes. Also I had a 30 day window to return it with no penalty.

The first bill came and it was $65.83. I thought the extra was for setup or something, no problem. I just got my new bill and it's $158.44. I was told I get 5,000 megabytes a month for the $49.99 but I went over by 400 megabytes so they added almost $100.00 to my bill.

The girl at the T-Mobile store who sold it to me told me I could download stuff from the net for 24 hours a day for 30 days and not go over the 5,000 megabytes I'm allowed but it seems she was wrong.

I've had my phone service with this company for three years now and tomorrow if they don't adjust my bill when I go to the store they can do what they want but I'll not pay them another dime for anything.

Be careful when dealing with them.


Offender: T-Mobile

Country: USA   State: Texas   City: Dallas
Address: PO Box 660252
Phone: 8009378997

Category: Internet & Web

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