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T-Mobile Reviews & Complaints

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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs

PHONE1-800-937-8997Customer service

WEBSITEt-mobile.com

HEADQUARTERSBellevue, WA

PROFILE CHECKED2026-10-19

Submit a Complaint Read reviews & complaints ↓ Call 1-800-937-8997 Official website ↗

CONSUMER ALLEGATION

Reviews & Complaints on USAComplaints

1,863 complaints on USAComplaints, including 2 published in the last three years.

Phones are defectivePublished Dec 16, 2009 · Historical consumer allegation
$35 Migration Fee Charged to Switch to Cheaper Monthly PlanPublished Dec 15, 2009 · Historical consumer allegation
Charged Debit Card Three Times After Flex Pay Service CancelledPublished Dec 14, 2009 · Historical consumer allegation
Store Manager Cited Race as Concern During Job InterviewPublished Dec 11, 2009 · Historical consumer allegation
Internet Access Blocked on Outside Handset Until Plan UpgradedPublished Dec 5, 2009 · Historical consumer allegation
Loyal Customer Denied $30 Plan Price Offered to New CustomersPublished Dec 4, 2009 · Historical consumer allegation
Roaming Fees in US Virgin Islands Despite Assurances of No FeesPublished Dec 4, 2009 · Historical consumer allegation
Charged $9.99 Monthly by Third Party Predicto.com Without Sign-UpPublished Dec 3, 2009 · Historical consumer allegation
Home Service Failures and Threatening Calls From Executive Response RepPublished Dec 2, 2009 · Historical consumer allegation
Refund Refused for Returned Phone and Blocked Text MessagesPublished Nov 30, 2009 · Historical consumer allegation
Rip Off, Bad customer service, Steal your money, Crappy phones, horrible policy, NO EXCHANGE! Over chargedPublished Nov 30, 2009 · Historical consumer allegation
Contract Extended Without Permission but Resolved After Online ChatPublished Nov 27, 2009 · Historical consumer allegation
Charged for International Call After Pressing Send TwicePublished Nov 26, 2009 · Historical consumer allegation
Poor customer servicePublished Nov 24, 2009 · Historical consumer allegation
G1 Gift Phone Not Activated Until After Grace Period ExpiredPublished Nov 21, 2009 · Historical consumer allegation
Flexpay Payment Taken on 17th Instead of Agreed DatePublished Nov 21, 2009 · Historical consumer allegation
Contacts Duplicating and Family Allowance SMS Not WorkingPublished Nov 21, 2009 · Historical consumer allegation
Repeated Sidekick Malfunctions, Only Offered Another Sidekick ReplacementPublished Nov 17, 2009 · Historical consumer allegation
Told No Activation Fee but Billed US$140 Activation FeePublished Nov 10, 2009 · Historical consumer allegation
$1100 in Calls to Peru Billed After Phone Was StolenPublished Nov 9, 2009 · Historical consumer allegation

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