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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Complaint - samsung freeform
- Samsung - $50 unlimited smart phone
- Customer Service - customer service
- Promised $30 Unlimited Calling, Bill Rose to $38.26 Without Explanation
- Contract Extended by One Year Without Notice
- Prepaid Phone Failed and Replacement Arrived Missing Parts
- Usage Meter Software Did Not Match Billing Cycle, $304 Overage
- Bills of $306.57 and More After Cancelling Second Phone Line
- No Prorated Refund When Cancelling Prepaid Flex Account Early
- Charged $225 for Replacement Phone Not Returned Within 60 Days
- Anything for a sale
- Charged Far More Per Minute Than Agreed International Rate
- Radio Shack Clerk Promised $115 Monthly Bill and Two Free Phones
- Returned Phone Received but Refund Refused After Weeks of Calls
- Billing
- Taxes Added to Advertised $60 Plan and $3 Fee to Pay Cash
- No Service for Three Months While Paying Bill, Then Termination Fee
- Metro reviews and complaints - $50 unlimited smart phone
- No service
- Billed for Two Months After Switching Providers Over Poor Signal