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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Advertised $50 Rebate Came as $30 Gift Card, Extra $20 Requires Call
- Paid $19.99 for Battery That Was Never Ordered, Credited to Bill
- Free Internet Month Billed Anyway, $21 Charge Not Removed
- $500 Restocking Fee Charged for Returned Phone That Was Shipped
- Rep Said Nothing Due Until July, Then Demanded $38 Payment
- Early Termination Fee Kept Despite Failed Emergency Call and Poor Service
- I purchased ringback tones, they worked 4 about one month
- Internet Added After Contract Ended, Billed $30 Monthly
- Extra $15 Monthly Internet Fee Added After Unlimited Texting
- Thirty-Minute Holds, Monthly Overbilling and Eight Hours Lost on Calls
- Unauthorized Internet Charges on Three Lines, Three Days of Calls Failed
- Metro pcs - samsung freeform
- Metro PCS
- Adjustment Refused Because Only Two Months Can Be Reviewed
- Misunderstanding
- Internet Does Not Work Properly Despite Six Calls to Support
- Charged $475 for One Month After Cancelling Family Plan Line
- Hours on Hold for SSID Help but Store Got Through Immediately
- Go anywhere else
- Ms. Flaca, mr. Atiba manager sales rep was disrespectful to me and rude