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T-Mobile Reviews & Complaints

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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs

PHONE1-800-937-8997Customer service

WEBSITEt-mobile.com

HEADQUARTERSBellevue, WA

PROFILE CHECKED2026-10-19

Submit a Complaint Read reviews & complaints ↓ Call 1-800-937-8997 Official website ↗

CONSUMER ALLEGATION

Reviews & Complaints on USAComplaints

1,863 complaints on USAComplaints, including 2 published in the last three years.

Be aware of metro pcs stores return policy! - complaintPublished Apr 12, 2011 · Historical consumer allegation
Metro Pcs is horriblePublished Apr 11, 2011 · Historical consumer allegation
Fired Weeks After Telling Manager About EEOC Discrimination ComplaintPublished Apr 11, 2011 · Historical consumer allegation
Rep's Misleading Info Forced Unexpected $38 Payment to Keep Phone OnPublished Apr 10, 2011 · Historical consumer allegation
Refuses to acknowledge that I returned an upgradePublished Apr 10, 2011 · Historical consumer allegation
Corporate Discount Dropped From Final Bill After Contract EndedPublished Apr 9, 2011 · Historical consumer allegation
Charged Full Month After Cancelling Month-to-Month ServicePublished Apr 6, 2011 · Historical consumer allegation
ServicePublished Apr 5, 2011 · Historical consumer allegation
Cannot Learn Contract End Date and Six Hours on HoldPublished Apr 5, 2011 · Historical consumer allegation
Billed $175 After Returning Free Phones Within Return PeriodPublished Apr 4, 2011 · Historical consumer allegation
Cell phonePublished Apr 3, 2011 · Historical consumer allegation
Rep Withdrew $170 Instead of $70 and Refund Not ReceivedPublished Apr 3, 2011 · Historical consumer allegation
Collections Call Eight Days After Cancelling and 37-Minute HoldPublished Apr 1, 2011 · Historical consumer allegation
Account Debited Twice, Refund Takes 4 to 6 Weeks, Hung Up OnPublished Apr 1, 2011 · Historical consumer allegation
$153 Withdrawn From Bank Account Three Years After Service EndedPublished Mar 31, 2011 · Historical consumer allegation
Business Rep Quoted $149.99 Family Plan for Five Lines, Not HonoredPublished Mar 30, 2011 · Historical consumer allegation
Plan Upgrade for 1000 Minutes Ended Free Fees on Other PhonesPublished Mar 27, 2011 · Historical consumer allegation
Online Flex Pay Family Plan Payment Lost, Run-Around for 30 DaysPublished Mar 25, 2011 · Historical consumer allegation
Poor Service and Claim of Identity TheftPublished Mar 24, 2011 · Historical consumer allegation
Deposit Not Refunded Automatically Despite Website Saying It Would BePublished Mar 24, 2011 · Historical consumer allegation

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