I recently just cancelled one of my lines on the family plan from tmobile. They told me I would have a $200 cancelation fee which I agreed too. What they didnt tell me was I had to pay surchares and pay for both the family plan and my single plan all in the same month. Lets be real now, who in their right mind would pay $475 for a month of service. I called customer care and after talking to 7 different people no one could explain all these charges to me and no one made any sense. Im giving tmobile one more chance to make it right. This is obviously what I get for being a lo trees l customer for 10 years. Tommorro I am going to the tmobile store as their last chance to make this all right. If nothing is done I will no longer be a tmobile customer and thy can send me to collections. There are just too many cell phone providers to deal with a company that doesnt take care of their customers. Please check your phone bill so they dont try to charge u extras too. Tmobile sucks!!
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