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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- New HVAC unit spiked utility bills and nobody inspected it
- Air duct cleaning damaged heating system and was not repaired
- Washer repair delayed four more days by missing bearing part
- Request for refund of $380 account credit balance
- Wine cellar service appointment canceled without any notice
- Kenmore Elite front load washer shakes violently and remains unfixed
- Lawnmower repair took nine weeks and it still would not start
- Ten dollar gift card deducted from return refund
- Repeated late and incomplete Kenmore range repair visits
- Microwave oven installation not completed as promised
- Kenmore top freezer refrigerator broke down four times in seven months
- Order Refund Delayed Weeks After Cancelled Washer and Refrigerator Order
- New Furnace Installation Problems, Oil Leak and Rude Contractor
- Warranty Service Call Cancelled Twice Over Incomplete Stove Parts Order
- Tune-Up and Oil Change Left Engine Without Oil and Spark Plugs
- Oven Installation Quoted $169.99 Then Charged $85 Extra for Cabinet Cut
- Dishwasher Tub Repair Dragging On Three Months Despite Extended Warranty
- Riding Mower Transmission Quote $900 Versus Dealer's 25 Cent Fix
- Paint Mixing Refused for Quart, Customer Switched to Menard's
- Faulty Heating Unit Caused Breaker Box Fire, Then Account Garnished