I have had this washer for a little over 2 years and have had trouble with it since it was purchased. I did purchase the service plan and they have been out quite a few times but have still not resolved the problem. The warranty ran out in Jan and the problem is worse than ever. With a small load or a large load it makes no difference the washer attempts to literally walk out the back door. It shakes the entire house and makes such a racket that its unbelievable. Is there anything to fix this problem or is this just a design flaw I have to live with? Someone please offer some help or advice because this is driving the whole family crazy. Thanks!!