Independent profile — not affiliated with Sears
Sears Reviews & Complaints
← Back to the full Sears profile
REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Alternator order mishandled at Lake Grove auto center
- Samsung refrigerator water dispenser still leaking after three repairs
- Over-the-range microwave left unrepaired for over two months
- Wall oven return charged restocking fee never mentioned
- Kenmore Elite dishwasher control panel buttons cracked and fell off
- Elderly customer questioned over identification for credit card purchase
- Store refused refund without receipt and employee used racial slur
- Kenmore dryer repair done quickly by friendly technician
- Door frame destroyed during new refrigerator delivery
- Home appliance delivery unprofessional with no communication
- Wrong hoodie received instead of dresses and no refund
- Video chair order charged $149 shipping and could not be cancelled
- Washer delivery order lost and supervisor refused to help
- Replacement battery did not fit charger and refund refused
- Forty-five minutes on phone unable to reach store manager
- Stove delivery cannot be located by El Paso warehouse
- Ring sizing order lost with no refund or return offered
- Purchased item not ready for pick-up and no delivery date
- Paid refrigerator never in stock and delivery failed
- Bar set missing from delivered patio furniture order