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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Garage Extension Work Below Standard, Franchise Charged Before Fix
- Furniture Delivered in 75 Pieces With Parts Missing and No Assembly
- Dryer Repair Cost $283 Without Fix, Service Contract Option Missed
- TV Lamp Repair Failed, Wrong Part, Long Holds and Refund Runaround
- Refrigerator Repair Broke Freezer, Long Appointment Windows and Waits
- Fridge Visited Six or Seven Times Under Master Protection Agreement
- Chat Support Timed Out After Forty Minutes, Callback Offered Nothing
- Kenmore Appliances Failing, Support Refused Because Bought at Coast Guard Base
- Electric Bike Arrived Without Front Basket, Four Conflicting Support Answers
- Treadmill Floor Model Not Sold, Frustrating Service at Cedar Park Store
- Range Burners Failed, Repair Visits Delayed and Different Technician Sent
- Layaway Delivery Date Mix-up Between Local Store and Delivery Service
- Repair Technician Praised for Punctual, Thorough Zero Turn Mower Service
- Price Match Refused on Pool Because Competitor Stores Lacked Stock
- Microwave Repair Cost $160 Over a Fuse, Corporate Callbacks Never Came
- Treadmill Repair Delayed Two Months, Tech Never Inspected Machine
- Tire Warranty Refused Over Rotation Policy After 25,000 Miles
- Sales Associate Promised Full Refund on Repair Agreement, Only $88 Offered
- Craftsman Lawn Vacuum Bag Tore After Four Uses, Return Refused
- Online Clothing Order Not Shipped, Customer Service Cannot Say Why