Independent profile — not affiliated with Sears
Sears Reviews & Complaints
← Back to the full Sears profile
REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Appliance Repairs Require Multiple Visits After Ten to Fourteen Day Waits
- Furnace and Air Conditioner Warranties Not Honored After $950 Contract
- Security Sensor Tags Left on Coats After Refusing Phone Number
- Washer Repair Leaked Immediately and Another Week Wait for Return
- Die Hard Batteries Fail to Hold Charge Longer Than Twenty Minutes
- Refrigerator Failing a Third Time With Freezer at Ten Degrees
- Refrigerator Delivery Cancelled on Delivery Day Despite Confirmation Emails
- Support Ticket Unanswered for Five Days Despite Many Calls
- Kitchen Cabinet Door Replacement Stalled for Ten Months
- Refrigerator Repair Appointment Missed Because No Technician Was Assigned
- Bathroom Remodel Left Half Done With Leaking Faucets and Running Toilet
- Water Heater Troubles and Unauthorized Charge Reversed After 29 Days
- Furnace Repair Appointments Missed Twice Despite Forced Reschedule Calls
- Washer Repair Appointments Missed Repeatedly Despite Paid Protection Plan
- Dryer Repair Calls Went to Wrong Number Causing Missed Appointments
- Entry Door Order Lost With Unreturned Calls and Deleted Emails
- Online Garage Door Opener Installation Never Scheduled and Card Charged
- Refund Still Missing After Unwanted Remanufactured Part Delivered
- Shower Remodel Delayed Two Months With Wrong Parts and Poor Finish
- Cabinet Refacing Doors Came Off and Warranty Not Honored