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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Washer Leaking With Black Streaks and Repair Service Refusing Visits
- Washing Machine Repairs Dragged On, Warranty Not Honored
- Freezer Control Panel Failed, Repair Delayed A Full Week
- Slow Unreliable Internet And Unhelpful Customer Service Over Three Months
- Appliance Delivery Never Arrived, No Notice, Only 5 Percent Off Offered
- Service Agreement Technicians Failed To Fix Dishwasher Five Times
- Advertised TV Sale Item Was Out Of Stock On First Day
- Advertised Boots Order Confirmed but Blue Loafers Sent Instead
- Kenmore Microwave Stopped Heating After Repair and Two Week Wait
- Unanswered Store Phone Calls for Hours Lead to Returning Microwave
- Refrigerator Stopped Working and Repair Offered Only After Two Weeks
- Bathroom Remodel Start Delayed Two Months With No Communication
- Newly Installed Furnace Leaked Gas After One Week
- Microwave Repair Appointment No-Show and False Claim Nobody Was Home
- Air Conditioner Permit Never Closed After 2005 Inspection Failure
- Chest Freezer Repair No-Show After Four Hour Window
- Refrigerator Failed Under Warranty and Four Visits Did Not Fix It
- Installation Charge Quoted at $229 but Invoiced Additional $765
- Mattress Delivery Missed Because of Wrong Postal Code on Address
- Tire Delivery Not Tracked and Phones Unanswered on Weekend