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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Shop Your Way Rewards Not Applied to Order After Payment
- Employee Says Commission Bonus Criteria Changed Retroactively
- Charged for Order but Items Missing From Shipment
- Online Order Could Not Be Changed or Cancelled
- Appointment Window Changed, Calls Disconnected, Only $10 Gift Card Offered
- Appointment Moved Hours Later, Calls Cut Off and Lost Wages Demanded
- Missed Home Improvement Estimate and Problems With Online Orders
- Dryer Vent Repair Booking Mixed Up and Number Led to Hotel
- Kenmore Refrigerator Repair Delayed a Week Despite Maintenance Contract
- Ice Maker Repair Visits Delayed Weeks Despite Protection Plan
- Black Friday Battery Charger Discount Does Not Show in Cart
- New HVAC System Knocks and Warranty Service Repeatedly Delayed
- Washer Breaks Every Nine Months and Repairs Take Weeks
- Refrigerator Part Charged Three Times the Online Price
- Induction Cook Top Unrepaired for Two Months After Cancellations
- Four Cancelled Service Calls and Washer Never Fixed or Replaced
- Early Black Friday TV Order Cancelled After Confirmation Email
- Refrigerator Compressor Delayed and Four Days Without Fridge
- O2 Sensor Replaced but Stalling Continued and Labor Refund Refused
- Washer Broke Days After Warranty Expired and Responsibility Denied