Complaint / Review
Sears
Helpful Phone Representative Praised for Patience and Kindness

Got confused and could not find product on line. Finally, located something similar at Sears. Called for help. The service representative (Delores #696246) was wonderful. She was patient, kind, asked questions that were not demeaning! She helped me... And helped me work through my frustrations. She should be given a commendation by Sears (on-line). I